We stand behind the quality of our products. It's part of our worry-free shopping policy.
30-Day Return Policy
We value our relationship with you and offer a return policy for most products that you purchase directly from the mango-life.com.
If for any reason you are dissatisfied with your merchandise, you may return it for a full refund within 30 days of delivery. Please ensure the returned items are unused and in the original packing.
We can only refund shipping costs if your return is due to any of the following reasons:
- We sent the incorrect item(s)
- Item(s) arrived damaged
- Item(s) did not work because of a manufacturing defect
- Contact our service team and apply the Return Goods Authorization (RGA) number . Our service email is firstname.lastname@example.org.
- We will check your case and inform you the RGA number, warehouse address within 3 business days.
- Sending back the products and we will do the last check within 3 business days. Don’t forget to include all the accessories.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Please note that all the product being returned to our warehouse must be authorized and reference an RGA # on the return packing list. We reserve the right to refuse any return that has not been authorized.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.